Price Adjustment Policy

The price adjustment policy is effective from July 5th 2024 to July 18th 2024. Customers who purchase products during this period can enjoy a 30-Day price adjustment policy.

Some products sold to you on the MIKOLO Site may be eligible for a price adjustment (“Price Adjustment”) subject to the restrictions below. Products that may be eligible for a Price Adjustment (“Eligible Product(s)” or “Product(s)”) will be eligible based on the criteria outlined here.

If the price of an Eligible Product that you have purchased is reduced within 30 days from the date of purchase, we will gladly offer you the difference between the price that you paid and the lowered price, subject to the restrictions below. Such difference will be refunded to your original payment method once your request for a Price Adjustment has been processed and approved.

To request a Price Adjustment, please send an email to our customer service team at after-sale@gym-mikolo.com. Include your full name and contact details, order number, product details (SKU, color, size), Proof of the lower price (e.g., screenshot, link). All Eligible Products in your order will then be evaluated for Price Adjustment: each Eligible Product’s price that you paid at the time of purchase (the “Paid Price”) will be compared to the current price (“Current Price”) of the same item. If we determine that an Eligible Product’s Current Price is lower than the Paid Price (subject to the restrictions below), then we will offer you the difference as a refund to your original payment method.

The following restrictions apply:

• Price Adjustment is only available for Eligible Products, which consist of: i) products sold to you by MIKOLO site directly; and ii) products from other platforms and authorized retailers who have chosen to participate in the Price Adjustment program. Products from those platforms and retailers who have not chosen to participate in the Price Adjustment program, MIKOLO gift cards, and memberships are not eligible for Price Adjustment.
• You can only request a Price Adjustment if there is an identical Product (with the same SKU, color, size, and sold by the same seller) that is available and is offered for sale on the same MIKOLO Site as the Product that you have purchased.
• Any discount code applied to a Product’s price at the time of purchase will be factored in when determining the Paid Price.
• A Product whose Current Price is lower than the Paid Price solely due to a current promotional discount, being on clearance, or being discontinued, is not eligible for Price Adjustment.
• You can request a Price Adjustment only within 30 days after the date of your purchase.
• If you receive a refund under a Price Adjustment on an item and later return the item, the same amount that you had received under the Price Adjustment will be deducted from your refund.
• We can only offer one Price Adjustment per Product in each order.

We reserve the right to modify the terms of this Price Adjustment policy and to deny requests for Price Adjustments at our reasonable discretion.

For any questions or further assistance, please contact our customer service team at after-sale@gym-mikolo.com.